Cookie Policy
This Cookie Policy explains how we use cookies and similar tracking technologies on our online casino platform to provide you with an enhanced gaming experience while respecting your privacy preferences. By continuing to use our services, you acknowledge that you have read and understood this policy regarding our cookie practices in accordance with UK data protection regulations.
1. What Are Cookies
Cookies are small text files that are stored on your device when you visit our online casino website. These files contain information that helps us recognise your device and remember certain details about your preferences and previous activities. Cookies enable us to provide personalised gaming experiences, maintain security standards, and improve our platform’s functionality for UK players.
Similar technologies include web beacons, pixel tags, and local storage objects that serve comparable purposes to cookies. These technologies work together to ensure our gaming platform operates efficiently and securely for all users accessing our casino services from the United Kingdom.
2. Types of Cookies We Use
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Required for basic platform functionality, account security, and payment processing | Session or up to 1 year |
| Performance Cookies | Collect anonymous data about platform usage and game performance | Up to 2 years |
| Functional Cookies | Remember your preferences, language settings, and gaming choices | Up to 1 year |
| Targeting Cookies | Deliver personalised gaming content and promotional offers | Up to 13 months |
3. Essential Gaming Cookies
Essential cookies are fundamental to our online casino operations and cannot be disabled without significantly impacting your gaming experience. These cookies enable critical functions including:
- User authentication and account security verification
- Payment processing and transaction security
- Age verification compliance with UK gambling regulations
- Session management during gaming activities
- Prevention of fraudulent activities and unauthorised access
Without these essential cookies, you would not be able to access your account, make deposits or withdrawals, or participate in gaming activities on our platform safely and securely.
4. Performance and Analytics Cookies
Performance cookies help us understand how players interact with our casino platform, which games are most popular, and where technical improvements can be made. These cookies collect aggregated, anonymous information that helps us:
- Monitor platform performance and loading speeds
- Identify technical issues affecting gameplay
- Analyse user behaviour patterns for platform optimisation
- Generate reports on gaming activity trends
- Improve overall user experience based on usage data
The information gathered through performance cookies is used solely for internal analysis and platform improvement purposes, ensuring we maintain high-quality gaming services for UK players.
5. Functional and Preference Cookies
Functional cookies enhance your gaming experience by remembering your choices and preferences across sessions. These cookies store information about your selected settings and personalisation options, including preferred game categories, language selections, and account preferences that make your return visits more convenient and tailored to your gaming style.
These cookies also enable advanced features such as live chat functionality, customer support integration, and personalised gaming recommendations based on your previous activities and stated preferences within our platform.
6. Marketing and Targeting Cookies
Marketing cookies enable us to deliver relevant promotional content and gaming offers that align with your interests and gaming preferences. These cookies track your browsing behaviour across our platform to:
- Present personalised bonus offers and promotions
- Display relevant gaming content and new slot releases
- Measure effectiveness of marketing campaigns
- Prevent excessive promotional messaging
- Deliver targeted communications about special events
You can opt out of marketing cookies while still maintaining access to essential platform functionality and your gaming account.
7. Third-Party Cookies
Our online casino platform integrates with various third-party service providers who may set their own cookies to deliver their services effectively. These partners include payment processors, game developers, analytics providers, and customer support platforms that enhance our overall service offering.
Third-party cookies are governed by the respective privacy policies of these service providers, and we recommend reviewing their cookie practices. We work exclusively with reputable partners who comply with UK data protection standards and gambling industry regulations.
8. Managing Cookie Preferences
You have several options for managing cookie preferences and controlling how cookies are used during your gaming sessions:
- Use our cookie preference centre to adjust settings for non-essential cookies
- Configure your browser settings to block or delete specific cookie types
- Enable private browsing mode to prevent cookie storage
- Install browser extensions that manage cookie permissions automatically
- Contact our support team for assistance with cookie-related concerns
Please note that disabling certain cookies may limit platform functionality and affect your overall gaming experience, including access to personalised features and promotional offers.
9. Browser-Specific Cookie Controls
Different web browsers provide various methods for managing cookies. Here are instructions for popular browsers used by UK players:
- Chrome: Access Settings, then Privacy and Security, followed by Site Settings and Cookies
- Firefox: Open Options menu, select Privacy and Security, then manage Cookie and Site Data
- Safari: Go to Preferences, click Privacy tab, then manage Website Data and cookies
- Edge: Navigate to Settings, choose Site Permissions, then select Cookies and site data
- Internet Explorer: Access Internet Options, select Privacy tab, then configure cookie settings
10. Updates and Contact Information
This Cookie Policy was last updated on January 20, 2026, to reflect current UK regulations and our evolving platform features. We regularly review and update our cookie practices to ensure compliance with applicable laws and to improve user experience based on technological developments and regulatory changes.
If you have questions about our cookie practices, need assistance managing your preferences, or require clarification about how cookies affect your gaming experience, please contact our customer support team through the designated channels available on our platform. We are committed to transparency and will respond to your enquiries promptly.